FAQ

Where are you located?

144 Augusta Avenue. Toronto, ON M5T2L4


How much is entry?

Adult $24.99

Student $19.99

Child (Ages 8 - 12) $9.99

Infant (Ages 0 - 7) FREE

Students must show valid student photo ID. College and University students may also apply for this discount. All ticketholders must ensure their name on the ID matches the ticket in order to be allowed entry

Children 12 and under must be accompanied by an adult


What are your hours of operation?

Monday — CLOSED

Tuesday — CLOSED

Wednesday — CLOSED

Thursday — 11AM - 9PM

Friday — 11AM - 9PM

Saturday — 11AM - 9PM

Sunday — 11AM - 9PM


How long can I stay inside Utopia popup?

This is a self-guided experience. We encourage guests to stay up to 1 hour for photos. Tickets are sold by hourly basis. We would appreciate if you could please arrive 5 minutes before your booked time slot. Entry for tickets will be permitted up to 40 minutes after the ticketed time. Any latecomers will be admitted at the discretion of management


Where can I park?

There is metered street parking on Augusta Street and Dundas Street. There is also a paid parking lot near Denison Sq and Bellevue Ave


How do I get there by bus?

Take bus 505 to Dundas St West At Denison Ave. The bus stop is a 2 minute walk from Utopia Popup


What are the age restrictions?

Any person under the age of 12 must be accompanied by an adult. Adults are responsible for the behaviour of the children. Please ensure they conduct themselves appropriately


What if I lost an item inside utopia popup?

Please keep all your belongings on you safely! In case of any lost goods, feel free to email our team and we will help search the property however we are not responsible for any lost or stolen goods.


Can I bring pets?

Sorry we are animal lovers but sadly cannot allow pets inside of Utopia Popup.


Are tickets refundable or re-sellable?

Tickets may not be sold or offered for re-sale. Names on tickets cannot be changed. Tickets are non-refundable.

Please note:

The ticket-holder voluntarily assumes all risk and danger of personal injury and hazards arising from or related in any way to Utopia Popup